BACKCOUNTRY LODGE TRIP AND WILDERNESS TENT TRIP CONFIRMATION/CANCELLATION POLICY
For Backcountry Lodge and Wilderness Tent Trips
we request a non-refundable deposit of $150.00 CDN per
person to confirm your space on a ride. Your balance is
due the morning you check in for your ride but can be
paid anytime prior to the ride. Your deposit is completely
non-refundable; however, it is transferable to another
trip in 2012 or 2013 if notice of cancellation has been
received by our office 14 days prior to your trip departure
date. Of course, any money paid to us over and above your
deposit will be refunded to you. No refunds will be given
on any trip in progress. Please note that this policy
is non-negotiable.
Payments
We accept Visa, American Express and MasterCard. You may
include your credit card number on the application form
for immediate confirmation. All Credit Card and personal
information are submitted through a secured site and is
only accessible by our office.
If you are planning on making your final trip payment
with cash, please arrange to bring exact change with you
to speed up the sign-in process. If you are planning on
making your final payment with a credit card, please contact
the credit card company ahead of time to make them aware
of the future charge (often, to protect you, credit card
companies will not allow a legitimate charge to go through
if they are not aware that you are traveling in another
country).
Surcharges
GST
All backcountry trips are subject to a 5% Goods & Services Tax.
Backcountry User Fee
Parks Canada has instituted a $10.00 per person, per night backcountry user fee (to a maximum of $50.00, includes Goods and Services Tax.). This fee is to help offset the costs of maintaining a national park visited and used by over 2 million travellers every year. Your contribution will help to cover trail maintenance and repair, warden services, wildlife monitoring, and public information and safety. As a result, we will be adding the backcountry user fee to the cost of your trip.
Indemnities
We strongly recommend that all of our guests purchase travel, health, and cancellation insurance. Each rider will be required to sign a waiver releasing Warner Guiding and Outfitting from all risks. Safety experts recommend hard hats and narrow boots.
Gratuities
Gratuities are customary and very much appreciated.
Limitations
With a herd numbering over 300 horses, we can accommodate just about anyone but please note that some restrictions on age and weight may apply.
